User guide/Delivery time/Final reception date and delivery date

Delivery time

Data submission and order are determined at 15:00.

The time 'Reception date' is determined.

Time when order is determined.

Same day becomes the first business day if the order is received by 15:00
If order and data check is completed by 15:00, the day is considered as the 1st business day.
In case bank transfer is used for payment, as a payment method transaction should be completed before 15:00 to be considered as a first business day.

If the payment or data is submitted after 15:00, the next business day becomes the 1st business day.

In case bank transfer was used as a payment method , transaction should be completed before 15:00 for the day to be considered as first business day.

●If no issues were found in your data through our data check system, the day it was submitted is determined as the reception date. But if any error or issues were found in your artwork data we will inform you of that and will also assist you with the appropriate method to fix it.
Rectified data submitted on the next day or on another day, will be considered as the first business day.
Our data check might start after 15:00 , depending on the work load for that day
If the data submitted by 15:00 is correct without any issues, the order is determined on the day. But if we cannot reach you on the same day for data confirmation, etc., the order will be determined on the next day.
hence, earlier data submission is recommended.

Delivery time

Saturday,Sunday and public holidays are not included as working business days

We are closed on weenkend and national holidays
We may also be closed on the Golden Week holidays, the Bon holidays, and the year-end and New Year holidays.
(Areas our shipment arrives the following day)

Shipment within 7 business days

※In case of shipment within 7 business days, products may be shipped one day earlier depending on the time.

Shipment within 5 business days

Shipment within 3 business days

Areas our shipment arrives on the following day

Areas our shipment from Gifu
arrives on the following day.

Packages are shipped from Gifu by Yamato Transport's delivery service.
Transit time may change depending on the weather
and transportation conditions.

DIGITA normally uses Yamato Transport's delivery service, but may use other freight companies' services depending on the time and the shipment.

You can also confirm the expected arrival date through the home page of Yamato Transport.

Precautions about delivery time

Please be aware of the following.

DIGITA is closed on weekends, national holidays, the Golden Week holidays, the Bon holidays, and the year-end and New Year holidays, etc.
Generally We will ship our products on our business days only.

Arrival of shipment may get delayed 2 or 3 days, or more depending on the destination.
Please check with the freight company (Yamato Transport) about details.

We always devote every effort to meet the delivery time.
In case we are unable to meet the delivery schedule due to work load, large quantity of orders with complicated processing operations we will notify you about it.